Frequently Asked
Questions
How many guests can the venue accommodate?
Our venue can accommodate up to 250 guests for an indoor ceremony and reception. For outdoor ceremonies, we can accommodate up to 200 guests.
What are your food and beverage policies?
For food service, we do require all couples to use one of our preferred caterers. We’ve carefully selected vendors we trust to ensure a smooth experience and quality service.
For beverages, outside alcohol or beverages are not permitted due to our liquor license. All bar service must be provided through our in-house bar services.
How much is the deposit?
To reserve your event date at The Ink House, a 50% deposit of the venue fee is required at booking. Depending on your event details and selected packages, additional deposits may apply.
Is there on-site parking or overnight accommodations?
Off-site parking is complimentary. Parking is located north of the venue in the Madison County Parking Lot. Valet parking is available for additional cost.
We also have the Urban Collective Boutique Hotel just steps away from the venue, offering convenient overnight accommodations for you and your guests.
What happens if it rains for an outdoor event?
If you are planning an outdoor ceremony, a final decision regarding your ceremony location must be made by 9:00 AM the day before your event if inclement weather is in the forecast.
If you choose to move forward with an outdoor ceremony despite a forecast of rain, lightning, or other adverse weather conditions, please note the following:
Ceremony chairs cannot be placed outdoors during active rain, wet conditions, or lightning for safety reasons and to protect venue property.
If weather conditions worsen and the ceremony must be moved indoors after choosing to proceed outside, guests will remain seated at their reception tables for the ceremony.
The wedding party will use the dance floor area as the designated ceremony space.
Due to time and space limitations, additional room resets or setup changes will not be available.
By booking an outdoor ceremony, you acknowledge and agree to these weather-related policies and contingency plans.
Do I have to use preferred caterers?
Yes, we do require couples to use one of our preferred caterers for food service. We’ve carefully selected vendors we trust based on quality, service, and experience in our space to help ensure everything runs smoothly on your event day. I’d be happy to share our preferred caterer list with you!
Can we bring our own decor?
Yes, of course! You’re more than welcome to bring your own decor. We want your event to feel like you. We also offer a variety of decor rentals if you’d like to mix in any of our pieces or make setup a little easier.
What is your cancellation policy?
If the event must be cancelled for any reason no refunds will be given. Any payments made to The Ink House will not be refunded to the host.
Can we drop off items early and can we pick up items the next day?
Each event will be given a TOTAL of 4 hours of set-up time directly prior to the start of your event for decorating and vendor deliveries. Additional time can be purchased.
Bridal Party may arrive at The Ink House one hour prior to ceremony time.
You are allowed one hour of cleanup after the event to gather your belongings.